Security & Trust

Born in payments. Trusted with your products, data and IP.

Our first customers made payment terminals, so we grew up with Visa and Mastercard security requirements. That standard of control runs through everything we handle today.

Independently certified.

Three management systems, audited by Global Compliance Certification. Copies of the certificates are in Trust documents, below.

ISO 27001 certified (information security) — Global Compliance Certification ISO 27001 2022 · Information security

A certified information security management system covering how we handle your data and devices.

ISO 9001 certified (quality) — Global Compliance Certification ISO 9001 2015 · Quality

Documented, repeatable processes with QC checks recorded against every serial.

ISO 14001 certified (environment) — Global Compliance Certification ISO 14001 2015 · Environment

Environmental management behind our repair-first, recycle-the-rest approach.

How we protect you.

Key injection

Firmware & encryption keys

Controlled loading of firmware and keys, built on our payment-industry heritage.

Skybase tracking

Per-serial audit trail

Our in-house system records state, diagnosis, parts, technician and QC at every station.

IP protection

Split-supply assembly

Boards, enclosures and packaging arrive from separate suppliers and only come together with us.

Data sanitisation

Returned devices, cleaned

Customer data removed during screening, before any device is reused or resold.

Site security

Controlled facilities

Access-controlled sites with CCTV coverage, visitor sign-in and escorted access, and secure caged storage for high-value and customer stock.

End of life

Secure destruction

Destruction where reuse isn't right, then responsible recycling of metals, boards, plastics and batteries.

Trust documents

Doing your due diligence?

Everything your procurement and security teams usually ask for, in one place. Certificates are available on request; the security pack is shared under NDA.