With helpdesk services supporting transaction and fleet management operations across a broad client base, Skyzer is a flexible alternative to in-house call centre operations.
Skyzer's helpdesk support services clients currently include the National Australia Bank, Secure and King's Parking and Sydney Airport Parking.
Going hand-in-hand with the Helpdesk Services Division is Skyzer's deployment management service, which facilitates the project managed rollouts of customer equipment.
Skyzer has partnered with OEM vendors to help them to extend their service offering to their clients, and has also delivered post-purchase logistics management for end clients.
Recent projects include rollouts of equipment fleets for Australia Post [8,300+ devices in 20 days] and Cabcharge Australia Ltd [21,000+ devices over 12 months].
With abundant storage on site and additional off-site storage facilities at its disposal, Skyzer Technologies is equipped to process high volumes of inbound stock and finished goods.
Our other capabilities include the helpdesk supported remote hardware deployment and installation through to the preparation and secure distribution of customised end-customer products such as chip card kits.